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Terms and conditions

This website is operated by 2713428 Ontario Inc. operating as The Sporing Company. Throughout the site, the terms “we”, “us” and “our” refer to 2713428 Ontario Inc. operating as The Sporing Company. 2713428 Ontario Inc. operating as The Sporing Company offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products and Services available via our Service may include materials from third-parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 2713428 Ontario Inc. operating as The Sporing Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless 2713428 Ontario Inc. operating as The Sporing Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 - TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 - ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 18 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario, Canada.

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at info@sporingcompany.com.

 

Our contact information is posted below:

2713428 Ontario Inc. operating as The Sporing Company

info@sporingcompany.com

1100 Burloak Dr. Suite 300, Burlington, ON L7L 6B2

1-800-882-9438

HST: 77458 5673 RT0001

 

SHIPPING AND RETURN POLICY

 

RETURN POLICY: We will accept returns of unopened product(s) for a refund if the request is initiated and approved within 30 days of purchase date.

Once a return is approved, we will email you a return shipping label to print and attach to your product. Once the package is received, we will process your refund, all return labels are provided free of charge.

To request a return, please email our team at info@sporingcompany.com note in the subject line ‘RETURN REQUEST FOR ORDER NUMBER __________’. We will respond to your request within 48 hours.

Items returned without prior communication with our team may not be properly identified and this may delay or nullify your refund. In the event that an item is not delivered due to an incorrect mailing address being provided by the customer, The Sporing Company is not obligated to refund or re-ship an order (though we will make every effort to resolve an error in the shipping information, so long as we are contacted prior to a shipping label being printed). Please follow the exact directions provided by our customer service team to ensure your refund is received and processed in a timely manner.

Products that have been opened are not eligible for a refund. We will not honor any previously approved refund if a returned product is found to have been opened or tampered with in any way. If the returned product is open upon arrival.

UNDERSTANDING SUPPLEMENTS: Please note that the effects of functional mushrooms are typically felt after 2-3 weeks of regular supplementation. We recommend integrating mushrooms into your routine for a minimum of one month, with full benefits typically experienced after 90 days (a 3-month course). Keep in mind that everyone is different, so the timeframe and the strength of effects felt may vary from person to person.

DAMAGED ITEMS: Please contact us at info@sporingcompany.com to resolve the issue as soon as it comes to your attention. If you refuse to accept your package because of obvious damage to the package or to the items in the package, you will not be charged for the cost of return shipping.

PLEASE NOTE: All return labels are provided free of charge and refunds are issued within 10 business days upon receipt of your returned order to our warehouse. Refunds will be returned to the original method of payment. Refunds include the taxes originally paid on the item being returned. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account. The Sporing Company is not responsible for lost, stolen, mis-routed or undelivered shipments.

The Sporing Company is not responsible for duplicate orders placed by the customer online. Duplicate orders are subject to all of the guidelines laid out in the Return Policy. Should you receive a duplicate order, we will do our best to work with you to process a return for the unopened duplicate item. You must contact customer service at info@sporingcompany.com within 30 days of purchase in order to receive a refund.

In the event that your returned or refused order is mis-routed, lost or otherwise not returned to our warehouse, we will be unable to issue a refund.

Supplements that have been opened or have a broken seal cannot be returned. Items returned to us after 30 days of the initial purchase date and/or without contacting us prior to the return, may not be properly identified and this may delay or nullify your refund.

If you refuse to accept your package because there is obvious damage to the package or to the items in the package, you will not be charged for the cost of return shipping.

If you have further questions, please contact us at info@sporingcompany.com.

CANCELLING OR MODIFYING AN ORDER:

CANCELLING AN ORDER: You may cancel an order if it has not yet been shipped. To request an order cancellation, please email us at info@sporingcompany.com with “Order Cancellation Request” in the subject line and provide us with your name and order number. In order to cancel an auto-replenish subscription, you must submit your request at least 3 days prior to the date of your next expected ship date.

MODIFYING AN EXISTING ORDER: If you have placed an order, and then decide that you would like to add to that order, please email us immediately at info@sporingcompany.com. If a packing slip has not yet been created, we will happily include the additional products to your order. If a packing slip has already been created for your order, we will not be able to add or delete any products.

If you have further questions, please contact us at info@sporingcompany.com.

SHIPPING POLICY:

The customer is responsible for providing all shipping information. Please make sure that your shipping information is correct and complete before submitting your order.

The Sporing Company is not responsible for shipments that are delayed or returned as a result of incorrect or incomplete shipping information, failed delivery attempts, and/or unclaimed packages.

If you have unintentionally entered incorrect shipping information, please immediately contact customer support at info@sporingcompany.com. We cannot guarantee that it will be possible to update the information before your package ships out, but we will do our best to change the information in the system.

If your package ships out with an incorrect address on it, and the package is lost, we are not responsible for shipping a new package to you.

If your package ships out with an incorrect address on it, but the package eventually is returned to our warehouse by the shipping provider, we will issue you a refund and you’ll need to place a new order.

Please enter the precise shipping address. If you enter both a street address and a PO box number, the package will be sent to the PO box.

MISSING PACKAGES

Currently, no package is insured above and beyond the automatic insurance offered by certain carriers. If the delivery carrier doesn’t deliver your package or claims to have made the delivery but you have not received it, we will help you locate the package by opening an investigation with the carrier.

We are NOT the delivery carrier and, therefore, are not responsible for undelivered packages. We are unable to reship a package that is not received, as it is the responsibility of the delivery carrier to ensure that the package reaches you.

Please read and consider shipping provider insurance policies prior to purchase.

If you have further questions, please contact us at info@sporingcompany.com

SHIPPING RATES:

SHIPPING: U.S. and Canadian CUSTOMERS: Orders are shipped based on best rates. The estimated delivery time for standard shipping is 3-5 working days from the date the order is processed. We cannot assume the responsibility of replacing or refunding packages delayed or lost by the shipping provider.

Shipping charges are $10 US $15 Canadian flat rates for orders under $40 US or $50 Canadian. Shipping is included for orders over $40 US or $50 Canadian pre-tax.

If you have further questions, please contact us at info@sporingcompany.com

ORDER TRACKING

Once your order is fulfilled, you will receive an email with tracking information. Simply click the link provided in the email to track your order.

If you have further questions, please contact us at info@sporingcompany.com

BUYING POLICY

The products on this site are for individual use ONLY, and may not be resold or redistributed. Wake reserves the right to refuse service to anyone, at any time and for any reason, without notice.

RESELLING

Products that are purchased from this website, with or without a discount code, shall not be resold without first asking The Sporing Company for permission. If you want to resell one or more of our products, then please contact us by email at info@sporingcompany.com to become a reseller partner.

If you have further questions, please contact us at info@sporingcompany.com

 

PRIVACY POLICY

Last Updated: May 2, 2023

The purpose of this Privacy Policy is to inform our customers and other individuals who visit our website (“you” or “your”) of how we collect, use, disclose, and protect personal information in connection with our online services (the “Services”), which are available to you through our website located at optimilife.com (the “Site”, “us”, “we” or “our”).

 

YOUR CONSENT               

By visiting our Site and/or using our Services, you are consenting to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy. You acknowledge and agree that such Personal Information may be transferred from your current location to our offices and servers. If you have any objections to this Privacy Policy, please do not use the Site.

 

PERSONAL INFORMATION WE COLLECT

In this Privacy Policy,  “Personal Information” collectively refers to Personal Information, Device Information, and Order Information.

  1. Personal Information

For the purposes of this Privacy Policy, Personal Information means any information that identifies you, or by which your identity could be deduced. It does not include information that is publicly available, as defined in applicable laws.

  1. Device Information

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, the date and time of your visit, and some of the cookies that are installed on your device.

As you browse the Site, we collect information about the individual web pages or products that you view, the features you use, how you interact with the Site, and what websites or search terms referred you to the Site.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies”, which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files”, which track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date and time stamps.
  • “Web beacons,” “tags,” and “pixels”, which are electronic files used to record information about how you browse the Site.
  1. Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name,  email address, phone number, billing address, shipping address, and credit card information to complete and fulfill your order. However, your credit card information will not be stored on file for future use.

We refer to the above information as “Order Information”.

 

HOW DO WE USE YOUR PERSONAL INFORMATION

We may use the Personal Information we collect to:

  • Fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations;
  • Communicate with you, including through tailored marketing messages and transactional emails about our products, services and related services;
  • Screen our orders for potential risk of fraud;
  • Improve and optimize our Site by generating analytics about how our customers browse and interact with the Site;
  • Assess the success of our marketing and advertising campaigns; and
  • Meet legal, regulatory, insurance, security and processing requirements.

 

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to fulfill the purposes identified in this Privacy Policy, and for purposes related to providing our Services. Third-party platforms or websites used for the operation of our website may also collect, use, and disclose your Personal Information. While some of these third-party platforms may collect Personal Information on our behalf, including the information set forth above, they may also collect additional Personal Information about you or the devices that you use to access the Site. We do not control these third party platforms or websites and note that such third parties also have their own privacy policies that govern how they collect, use and disclose your Personal Information. Links to these third party privacy policies have been reproduced below.

We encourage you to read these third party privacy policies, along with the privacy policies of any other third-party websites, plug-ins, services, social networks, or applications linked to or made accessible through our Sites.

We may also share your Personal Information to comply with applicable laws and related rules and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other tracking technologies which collect information about your use of the Services and other websites and applications. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interest on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. For advertisements on any third party platforms, please refer to the particular third party platform’s Privacy Policy to learn more about your choices.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

 

YOUR RIGHTS

Subject to certain limited exceptions, you have the right to access your Personal Information held by us. You may require us to change, amend or delete Personal Information that you have provided to us at any time.

If you wish to change, amend, or delete any of your Personal Information in our custody or control, you may contact us using the information below. You can also contact us to stop receiving e-mails from us or request a list of third parties to which we may have provided your Personal Information. We take reasonable steps to verify your identity before granting access, updating or making corrections, therefore we may require you to provide sufficient Personal Information to allow us to identify you (which Personal Information will only be used for this purpose).

If you prefer that we not use or disclose your information for any of these purposes or wish to revoke your consent, you may notify us in writing at any time using the contact information below. Note that a request from you that we not use or disclose your personal information for certain purposes may affect our ability to provide you with products and/or services.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe to Canada and the United States.

 

DATA RENTENTION

When you place an order through the Site, we will retain your Personal Information in accordance with applicable legal retention periods.

 

PROTECTING YOUR INFORMATION

We use commercially reasonable efforts to protect the Personal Information in our custody or control from loss, theft, and unauthorized access, disclosure, alteration or destruction. 

However, please note that no security measures can offer absolute security. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the internet. In particular, e-mails sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

You also have a role in protecting the security of your information; for example, you should guard your password and not permit unauthorized use of your account.

TRANSFER YOUR DATA

Your personal information may be transferred, processed and retained on third-party servers in countries outside of Canada, including the United States, and may therefore be subject to laws that do not offer the same degree of protection as Canadian laws. While we undertake to protect your personal information when it is transferred to other jurisdictions, the laws of other jurisdictions may require the disclosure of your personal information to governmental authorities under circumstances that are different than those that apply in Canada and are contemplated under this privacy policy.

 

MINORS

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect or use any personal information from any individuals under the age of 13. If we become aware that we have unknowingly collected personal information from an individual under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.

 

CHANGES

This Privacy Policy is effective as of the last updated date above. We may change our Privacy Policy from time to time, and in our sole discretion, to reflect changes to our practices, operational, legal or regulatory reasons, or any such other purpose. We encourage visitors and users to frequently check this page for any changes to the Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

CONTACT US

For more information about our privacy practices, you may direct your questions, comments, or complaints to us by e-mail at info@sporingcompany.com or by mail using the details provided below:

1100 Burloak Dr. Suite 300, Burlington, ON L7L 6B2

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.ipc.on.ca/.